PRIVACY POLICY
 
This privacy policy (“Policy”) describes how Charllot Design (“we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you may provide through the charllotdesign.com website (“Website”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Charllot Design. By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.
 
COLLECTION OF PERSONAL INFORMATION
We collect Personal Information only when you make a purchase on our Website. The information we collect includes:
– Name
– Email address
– Shipping address
– Phone number
 
This information is necessary to process your orders and deliver your purchases.
 
USE OF COLLECTED INFORMATION
The Personal Information we collect is used for:
– Processing and fulfilling orders
– Delivering products
– Sending order confirmations and shipping updates
– Providing customer support
– Sending marketing communications and newsletters
– Improving our services and user experience
 
PAYMENT INFORMATION
We use trusted third-party payment processors (Stripe and PayPal) to handle all payment transactions. We do not store your payment information on our servers. All payment processing is conducted through our payment partners’ secure platforms in accordance with industry standards.
 
EMAIL MARKETING
We send marketing emails and newsletters to keep you informed about our products, services, and promotions. You can unsubscribe from these communications at any time by:
– Clicking the “unsubscribe” link in any marketing email
– Contacting us at [email protected]
 
PROTECTION OF INFORMATION
We implement appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction.
 
DISCLOSURE OF INFORMATION
We share your Personal Information only with:
– Payment processors (Stripe and PayPal) to process your payments
– Delivery services to ship your orders
We do not sell, trade, or rent your Personal Information to third parties.
 
COOKIES
Our Website uses cookies to enhance your browsing experience. You can modify your browser settings to decline cookies if you prefer.
 
CHILDREN’S PRIVACY
Our Website is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13.
 
YOUR RIGHTS
You have the right to:
– Access your Personal Information
– Correct inaccurate information
– Request deletion of your information
– Opt-out of marketing communications
 

CONTACT US If you have any questions about this Privacy Policy, please contact us at:

Charllot Design
23/381 Nguyen Khang Cau Giay District, Hanoi, Vietnam
Email: [email protected]

 
CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.
 
Last updated: October 22, 2024